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  • To secure a place in a course, full payment is to be made and enrolment notification received.
  • Enrolments close 4 days before date of course commencement.


  • 3 days before date course is to commence, you will be emailed advising any requirements for attendance.
  • If a course has not reached the minimum enrolment by the closing date (4 days before), the Creative Glass Guild reserves the right to postpone or cancel the course.


If the Guild cancels a course

  • you will receive a full refund, or, if you wish, a credit towards another course in the same calendar year.

If you withdraw from a course,

  • 2 weeks, or more, before commencement date, your enrolment fee will be refunded, minus a $50.00 processing fee.
  • under 2 weeks of commencement of the course, payment will be refunded, minus a $50.00 processing fee, only if another student is, or becomes, available to take your place.
  • under 3 days before commencement date, no refunds or credits will be given.
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